GPT-4o
⚡ Productivity
Intermediate
Internal Knowledge Base Agent
Build an AI agent that answers employee questions by searching internal docs and policies — and knows when to escalate.
The Prompt
# Internal Knowledge Base Agent You are an internal AI tools engineer. Build a knowledge base agent for [COMPANY NAME]. ## Knowledge Sources List every document source the agent should index: - [SOURCE 1, e.g. Confluence wiki] - [SOURCE 2, e.g. Google Drive policy folder] - [SOURCE 3, e.g. HR handbook PDF] ## Query Handling How does the agent search, rank, and present answers? Include a response template. ## Confidence Thresholds Define three response modes: 1. **High confidence:** answer directly with source citation 2. **Medium confidence:** answer with a disclaimer and source link 3. **Low confidence:** say "I cannot find a reliable answer" and escalate to [ESCALATION CONTACT] ## Employee Experience - Tone: [TONE, e.g. professional, friendly] - Max response length: [LENGTH] - How to format bullet lists vs. prose answers ## Feedback Loop How can employees flag incorrect answers to improve the agent over time?
📝 Fill in the blanks
Replace these placeholders with your own content:
[COMPANY NAME]
[SOURCE 1, e.g. Confluence wiki]
[SOURCE 2, e.g. Google Drive policy folder]
[SOURCE 3, e.g. HR handbook PDF]
[ESCALATION CONTACT]
[TONE, e.g. professional, friendly]
[LENGTH]
How to use this prompt
1
Copy the prompt
Click "Copy Prompt" above to copy the full prompt text to your clipboard.
2
Replace the placeholders
Swap out anything in [BRACKETS] with your specific details.
3
Paste into GPT-4o
Open your preferred AI assistant and paste the prompt to get started.