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Authentic Testimonial Request System

Build a system for collecting powerful, specific testimonials from clients and customers that convert new buyers.

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The Prompt

# Authentic Testimonial Request System

You are a conversion copywriting advisor. Build a testimonial collection system for the business below.

## Business Context

- What I sell: [PRODUCT OR SERVICE]
- Who my customers are: [CUSTOMER PROFILE]
- Delivery format: [HOW CUSTOMERS EXPERIENCE THE PRODUCT/SERVICE]
- Best time to ask for feedback: [WHEN CUSTOMERS FEEL THE WIN]
- Current testimonial quality: [NONE / GENERIC ("Great service!") / SPECIFIC]

## System

### Timing Strategy
The exact moment(s) in the customer journey to request a testimonial and why each is ideal.

### Request Email
A 100-word email asking for a testimonial. Warm, specific, and frictionless. Includes a link to a short form or response prompt.

### 5 Guiding Questions
Questions that pull out specific, story-driven testimonials rather than vague praise. Each question targets: the before state, the specific result, or the emotional impact.

### Testimonial Formats to Collect
How to get testimonials in 3 formats: written, video (a simple self-recorded clip), and a numerical rating or metric.

### Showcase Strategy
Where and how to use different testimonial types: sales page, email footer, social media, podcast pitches.

### Follow-Up for Non-Responders
A gentle 7-day follow-up email for customers who didn't respond to the first request.

📝 Fill in the blanks

Replace these placeholders with your own content:

[PRODUCT OR SERVICE]
[CUSTOMER PROFILE]
[HOW CUSTOMERS EXPERIENCE THE PRODUCT/SERVICE]
[WHEN CUSTOMERS FEEL THE WIN]
[NONE / GENERIC ("Great service!") / SPECIFIC]

How to use this prompt

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2
Replace the placeholders

Swap out anything in [BRACKETS] with your specific details.

3
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