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Gong

Revenue AI OS — the platform that captures and analyzes every customer interaction

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About Gong

Gong is the leading Revenue AI OS — a platform that captures every customer interaction across calls, emails, and meetings, then uses AI to analyze what works and automate what happens next. Trusted by 5,000+ customers including companies like Upwork, Udemy, and PitchBook, Gong's Revenue Graph unifies customer insights across your entire revenue stack. Its specialized AI agents power workflows from prospecting to expansion, delivering actionable intelligence and predictable revenue growth.

Updated 6/24/2026

Key Features

  • Revenue Graph — Unifies customer data from calls, emails, meetings, and CRM into a single source of truth for revenue intelligence
  • Conversation Intelligence — AI analyzes every customer call and meeting to identify patterns, risks, and opportunities
  • Deal Intelligence — Real-time deal risk detection, pipeline insights, and next-best-action recommendations
  • AI Agents — Specialized AI agents for prospecting, deal management, coaching, and customer success workflows
  • Gong Forecast — AI-powered revenue forecasting based on actual customer engagement data, not just rep updates
  • Coaching Insights — AI identifies coaching opportunities and top-performer behaviors to scale across your team
  • CRM Automation — Automatically updates CRM records with call notes, deal stages, and activity data
  • Sales Engagement — Prioritize and personalize every sales engagement with AI-recommended actions
  • Customer Success — Reduce churn and drive expansion with AI that keeps you ahead of customer needs
  • Enablement — Build confident sellers, shorten ramp time, and connect enablement to revenue metrics

Pricing Structure

  • Platform — Custom (contact sales) — Full Revenue AI OS including conversation intelligence, deal intelligence, AI agents, and CRM automation. Pricing based on team size and usage.
  • Engage — Custom (contact sales) — AI-powered sales engagement with conversation intelligence, deal insights, and CRM automation.
  • Enterprise — Custom (contact sales) — Everything in Platform plus advanced AI agents, custom integrations, dedicated CSM, SLA, and enterprise security.

See current plans at Gong.

Why People Use It

Gong is the undisputed leader in revenue intelligence, trusted by 5,000+ companies and consistently ranked #1 in its category. Its Revenue Graph creates a unified view of every customer interaction across your entire stack, and its AI agents turn that data into actionable workflows. Upwork achieved 95% forecast accuracy within three quarters of implementing Gong. For revenue teams that want to close deals faster and grow predictably, Gong is the platform that makes it happen.

See Gong in Action

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