Prompt Library ⚡ Productivity Write a Team Charter and Ways of Working
Any ⚡ Productivity Intermediate

Write a Team Charter and Ways of Working

Create a team charter that aligns expectations, norms, and working practices.
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The Prompt

Write a complete team charter and ways of working document for the following team:

Team name and function: [describe the team and what it does]
Organisation: [company or context]
Team size: [number of people]
Work model: [fully remote / hybrid / office]
Team composition: [mix of roles, seniority, locations, time zones]
Current friction points: [what causes conflict or confusion in how the team works]
Leader's style: [collaborative / directive / hands-off / servant leader]
Business context: [what pressure the team is under — growth / cost-cutting / transformation / steady state]
Team's stated values: [any existing values or principles — optional]

Build a complete team charter:

SECTION 1 — WHO WE ARE:
- Team mission (why this team exists)
- What we deliver (outputs and outcomes)
- How we contribute to the organisation's goals
- Team composition and roles

SECTION 2 — HOW WE WORK:

Communication norms:
- Which channels for which types of communication
- Response time expectations by channel
- Out-of-hours communication rules
- How we share information proactively

Meeting norms:
- Recurring meetings and their purpose
- Meeting etiquette (cameras on/off, punctuality, participation)
- Decision-making process
- How we give and receive feedback in meetings

Work norms:
- Core hours and flexibility
- How we handle deadlines and commitments
- Quality standards
- How we ask for help

SECTION 3 — HOW WE MAKE DECISIONS:
- Decision types and who decides each
- Escalation process
- Disagreement handling
- How we commit once a decision is made

SECTION 4 — HOW WE TREAT EACH OTHER:
- Behaviours we commit to
- Behaviours we will not tolerate
- How we give each other feedback
- How we celebrate wins
- How we handle mistakes and failures

SECTION 5 — HOW WE GROW:
- Individual development commitments
- Team learning rituals
- How we share knowledge

SECTION 6 — CHARTER MAINTENANCE:
- How often we review this document
- How anyone can propose changes
- Sign-off and accountability

📝 Fill in the blanks

Replace these placeholders with your own content:

[describe the team and what it does]
[company or context]
[number of people]
[fully remote / hybrid / office]
[mix of roles, seniority, locations, time zones]
[what causes conflict or confusion in how the team works]
[collaborative / directive / hands-off / servant leader]
[what pressure the team is under — growth / cost-cutting / transformation / steady state]
[any existing values or principles — optional]

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