Claude
💼 Business
Intermediate
Review Classifier
Categorize feedback into pre-specified tags and categorizations.
The Prompt
Your task is to classify the provided customer review or feedback into appropriate categories. For each review, output a JSON object with the following fields: - "sentiment": "positive", "negative", or "neutral" - "sentiment_score": a number from 1 (very negative) to 5 (very positive) - "categories": array of relevant category tags from this list: [product_quality, customer_service, pricing, delivery_shipping, ease_of_use, design_aesthetics, reliability, value_for_money, documentation, returns_refunds] - "key_themes": array of 2-4 short phrases capturing the main topics mentioned - "action_required": true or false (whether the review suggests a specific problem needing follow-up) - "priority": "high", "medium", or "low" (for action_required items) Output only the JSON object with no additional text.
📝 Fill in the blanks
Replace these placeholders with your own content:
[product_quality, customer_service, pricing, delivery_shipping, ease_of_use, design_aesthetics, reliability, value_for_money, documentation, returns_refunds]
How to use this prompt
1
Copy the prompt
Click "Copy Prompt" above to copy the full prompt text to your clipboard.
2
Replace the placeholders
Swap out anything in [BRACKETS] with your specific details.
3
Paste into Claude
Open your preferred AI assistant and paste the prompt to get started.