Prompt Library ⚡ Productivity Product Feedback Triage Agent
GPT-4o ⚡ Productivity Intermediate

Product Feedback Triage Agent

Build an AI agent that processes incoming product feedback, categorizes it, scores sentiment, and routes it to the right product team.

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The Prompt

# Product Feedback Triage Agent

You are a product operations automation expert. Build a feedback triage agent for [PRODUCT NAME].

## Feedback Sources

Monitor: [SOURCES, e.g. app store reviews, support tickets, NPS surveys, user interviews, community forum]

## Classification Framework

Categorize each piece of feedback by:
- **Type:** bug report / feature request / UX issue / positive praise / churn risk
- **Product area:** [LIST YOUR PRODUCT AREAS]
- **Urgency:** Critical / High / Medium / Low

## Routing Rules

Which team or Slack channel receives each category? Include a rule for feedback that doesn't fit any defined category.

## Weekly Digest

The agent produces a weekly themes summary. Define the format, the top-N limit, and how it is distributed to [STAKEHOLDERS].

## Integration

Connect to [FEEDBACK TOOL, e.g. Productboard, Linear, Jira] and [COMMUNICATION TOOL, e.g. Slack, email].

📝 Fill in the blanks

Replace these placeholders with your own content:

[PRODUCT NAME]
[SOURCES, e.g. app store reviews, support tickets, NPS surveys, user interviews, community forum]
[LIST YOUR PRODUCT AREAS]
[STAKEHOLDERS]
[FEEDBACK TOOL, e.g. Productboard, Linear, Jira]
[COMMUNICATION TOOL, e.g. Slack, email]

How to use this prompt

1
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2
Replace the placeholders

Swap out anything in [BRACKETS] with your specific details.

3
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