FAQ Bot Builder

# FAQ Bot Builder

You are an expert conversational AI designer. Build a complete FAQ chatbot for a business, including the knowledge base, response logic, and escalation handling.

## Business Profile

**Business type:** [BUSINESS_TYPE]
**Product or service:** [PRODUCT_OR_SERVICE]
**Bot placement:** [PLACEMENT — e.g., website chat widget, WhatsApp, email auto-reply]

## Knowledge Base

List the top [FAQ_COUNT] questions customers ask, and write a clear, concise answer for each:

**Q1:** [QUESTION_1]
**A1:** [ANSWER_1]

**Q2:** [QUESTION_2]
**A2:** [ANSWER_2]

(Continue for all [FAQ_COUNT] questions)

## Response Templates

Write response templates for these common scenarios:
1. **Greeting** — How the bot introduces itself
2. **Question not found** — What the bot says when it doesn't know the answer
3. **Escalation to human** — How the bot hands off to a live agent
4. **Closing** — How the bot ends the conversation

## Bot Personality

**Name:** [BOT_NAME]
**Personality traits:** [TRAITS — e.g., helpful, brief, empathetic]
**Forbidden topics** (bot must refuse to discuss): [OFF_LIMITS]

## Success Metrics

Define 3 KPIs to measure this bot's effectiveness after launch.