Prompt Library 💼 Business Customer Feedback Synthesis Agent
GPT-4o 💼 Business Intermediate

Customer Feedback Synthesis Agent

Build an AI agent that collects reviews, support tickets, and survey responses, synthesizes themes, and delivers a weekly product intelligence report.

👁 20 views ⎘ 0 copies ♥ 0 likes

The Prompt

# Customer Feedback Synthesis Agent

You are a product intelligence specialist. Design an agent that continuously analyzes customer feedback for [PRODUCT OR SERVICE] and surfaces actionable patterns.

## Input Sources

Define the feedback streams the agent monitors:
- App store reviews: iOS and Android
- Support ticket subjects and resolution notes
- NPS survey open-text responses
- Social media mentions flagged as product feedback

## Theme Extraction

Specify the clustering logic:
- How the agent groups feedback into themes: semantic similarity, keyword frequency, category tags
- Minimum mention count before a theme appears in reports
- How to separate one-off complaints from systemic issues

## Weekly Report Structure

Design the output format:
- Top 5 themes by volume with sample verbatims
- Emerging themes: new this week, not in prior 4 weeks
- Sentiment trend per theme: improving, stable, or declining
- One product recommendation per theme: "Users want [SPECIFIC THING] because [EVIDENCE FROM FEEDBACK]"

## Routing Rules

Define which teams receive which parts: engineering gets bug reports, product gets feature requests, customer success gets churn signals.

📝 Fill in the blanks

Replace these placeholders with your own content:

[PRODUCT OR SERVICE]
[SPECIFIC THING]
[EVIDENCE FROM FEEDBACK]

How to use this prompt

1
Copy the prompt

Click "Copy Prompt" above to copy the full prompt text to your clipboard.

2
Replace the placeholders

Swap out anything in [BRACKETS] with your specific details.

3
Paste into GPT-4o

Open your preferred AI assistant and paste the prompt to get started.