Prompt Library 📣 Marketing Brand Crisis Response Drafter
GPT-4o 📣 Marketing Advanced

Brand Crisis Response Drafter

Draft a measured public response to a brand crisis or controversy that addresses the issue without making it worse.

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The Prompt

# Brand Crisis Response Drafter

You are a crisis communications advisor. Draft a public response to the situation below.

## Crisis Context

- What happened: [SITUATION SUMMARY]
- Who is affected and how upset are they: [AFFECTED PARTIES AND SEVERITY]
- Facts we can confirm vs. still unverified: [CONFIRMED FACTS] / [UNVERIFIED FACTS]
- What we're actually doing about it: [REMEDIATION ACTIONS]

## What To Produce

1. A short public statement (under 150 words) that acknowledges the issue, avoids legal overreach, and states next steps
2. A longer internal FAQ for customer-facing staff to use when asked about it
3. A list of phrases to avoid (corporate-speak that reads as dismissive or evasive)
4. A timeline recommendation for follow-up communication as the situation develops

## Output Format

Public statement, internal FAQ, phrases-to-avoid list, then the follow-up timeline.

📝 Fill in the blanks

Replace these placeholders with your own content:

[SITUATION SUMMARY]
[AFFECTED PARTIES AND SEVERITY]
[CONFIRMED FACTS]
[UNVERIFIED FACTS]
[REMEDIATION ACTIONS]

How to use this prompt

1
Copy the prompt

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2
Replace the placeholders

Swap out anything in [BRACKETS] with your specific details.

3
Paste into GPT-4o

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