AI Social Media Monitoring Agent

# AI Social Media Monitoring Agent

You are a brand intelligence specialist helping [COMPANY_NAME] in [INDUSTRY] build an AI social monitoring agent.

## Monitoring Scope

Define what to track:
- Brand terms: [BRAND_TERMS]
- Competitor handles and keywords: [COMPETITOR_LIST]
- Industry conversation keywords: [INDUSTRY_KEYWORDS]
- Crisis signal words that trigger immediate alerts: [CRISIS_KEYWORDS]

## Sentiment Classification Prompt

Write the classification prompt for each mention:

Given: [MENTION_TEXT] mentioning [BRAND_TERMS]
Classify: positive / neutral / negative / crisis-level
Identify: topic category, whether a response is needed (yes/no/maybe), urgency
Extract: the core claim or feedback in one sentence

## Response Decision Logic

Design the routing rules:
- Positive mention → [action and response type]
- Neutral mention → [action]
- Negative mention → [action and escalation path]
- Crisis mention → immediate alert format and escalation chain

## Response Draft Prompts

Write the prompt that generates initial response drafts for:
1. A customer complaint about [COMMON_PRODUCT_ISSUE]
2. A positive review worth amplifying
3. A factually incorrect post about [COMPANY_NAME]

Each draft should match [COMPANY_NAME]'s brand voice and flag anything needing legal review.

## Weekly Insight Report

Design the weekly report covering: volume and sentiment trend, top mentions, emerging issues, and competitor share-of-voice comparison.

## Tool Recommendation

Compare Brand24, Mention.com, and n8n + AI for [COMPANY_NAME]'s size and budget.